General Conditions:

• We are targeting users with Windows Mobile 5 devices connecting via USB or Bluetooth and Windows Mobile 2002/2003 devices connecting via USB, Bluetooth or Wi-Fi.
• You currently own a Missing Sync for Windows Mobile v2.0 license. To have your existing v2.0 version reg code resent to you via email click here.
• You're the adventurous type! You will make backups of your data and be willing to experiment and test different things to help us find bugs.
• You will report bugs in an effort to help us improve the product. We can only try to fix the problems that we know about and can reproduce.

Windows Mobile 5 Requirements:

• Windows Mobile 5 Device with built-in Bluetooth and/or USB
• Existing Missing Sync for Windows Mobile 2.0 license and registration code

Mac Requirements:

• Mac OS X 10.4.6 or higher
• Built-in Bluetooth (Bluetooth dongle adapters are not supported) for Bluetooth syncing
• An Internet connection is required to register the software

Issues Specific to Windows Mobile 5 Devices

• Connecting via Wi-Fi will NOT be supported with Windows Mobile 5 devices. As a security precaution, Microsoft removed this capability from ActiveSync in Windows Mobile 5.
• Unable to connect if your phone has GPRS enabled (or some other network service). Try putting the device in "Flight Mode" and then connect.
• Internet Sharing will NOT be supported with Windows Mobile 5 devices in the final version. Internet Sharing is supported with Windows Mobile 2003 or 2002 devices.
• The ActiveSync application on the device does not display the synchronization status
• Only the English User's Guide has been updated for v2.5. The French, German, Spanish, Italian and Japanese User Guides will be available in a build soon (before final).
• Attempting to copy large files to the mounted device may cause a disconnect. Rather than copying files to the mounted volume, try dragging and dropping files onto the Missing Sync icon or window. You can define where different file types install to the device in the "Install Files" section of the preferences.
• Check that the time zones on the device and Mac match before you sync, and check the time zone on the device after the first sync. If it shifted to another time zone change it to the correct time zone.
• If you are having problems re-connecting, restart the Mac and try again.
• When trying to connect some users are only getting two dots to appear and then the semi-transparent graphic fades away. If this happens to you please log a bug report using the form at http://www.markspace.com/support/emailsupport_mswm_beta.html.
• A web proxy defined on the Mac (in the Network preference settings) may cause desktop mounting to fail. (3681)
• Note that when connecting via USB it can take 30-60 seconds from the last connection dot until the actual connection is made.
• Entourage sync requires the latest Entourage 11.2.3 update.

Data-specific Known Issues and Limitations
The following types of events can be created on the Mac but are NOT supported on the device. When attempting to sync these records an error will be written to the Missing Sync log and the status will tell the user "Error on Sync. View the log".

• Events longer than 30 days are not supported by the Windows Mobile device and will be skipped during synchronization. An error will be written in the log.
• Birthdays and anniversaries prior to 1900 are not supported and will be skipped. An error will be written in the log.
• Recurring events on the device can only have up to 999 occurrences.
• Monthly events cannot occur on more than one day of the month on the device (e.g. Monthly every 1st and 15th). You will need to split them into separate events in order for them to sync to the device.
• Yearly events cannot occur in more than one month on the device. You should split these events into separate events.
• The device cannot move a single occurrence of a repeating event to occur before the previous instance or after the next instance of the same event. If this type of record is created on the Mac and you try to sync you will get an error and must fix the start times.
• The device cannot have two instances of the same recurring event on the same day. Attempting to sync such events will cause an error to be written to the log.
• Recurring event alarms cannot occur before the previous instance of the event ends (e.g., a daily event with an alarm that occurs 2 days before the event). Attempting to sync such events will cause an error to be written to the log.

• Neither Entourage nor the device calendar application allows you to create monthly repeating events for the first, last, second, third or fourth specific day of the month. However, you can create these type of events in iCal and they will sync correctly to the device.
• Yearly repeating events on the first, last, second, third or fourth weekday or weekend of the month will not sync to Entourage or iCal.

• If an Entourage or iCal task has an alarm, but no due date, the alarm reminder will be stripped when the task is written to the device. This type of event is an anomaly. To set an alarm for a task, the task must have a due date.
• iCal Tasks with an alarm that occurs after the due date will sync, but the alarm will be stripped.
• iCal supports multiple types of alarms. Only alarms with sound will sync to the Windows Mobile device.
• If you snooze an event alarm multiple times, forcing the alarm to next occur following the actual event start time, the event will not be accepted by the device and an error will be written in the log.
• Some devices will not connect via Bluetooth if Wi-Fi is enabled on the device and visa versa. Only enable the method with which you are trying to connect. Make sure to enable the same connection method in the Missing Sync preferences.
• Bluetooth connections seem to work best if the pairing between the devices is initiated with the phone, rather than the Apple Bluetooth Setup Assistant.
• If you cannot connect after using Fast User Switching, try restarting and logging in only as the desired user.
• The iTunes plugin may report inaccurate free and used space.
• The iTunes plugin will take much longer to load after you have copied music files to the device because it must copy each song. It may be faster to copy files directly to the device or storage card from the Finder.
• Backup My Documents & Restore My Documents may return an error, even though the backup or restore was successful. The error is caused by files on the device that are busy or open. These files are usually the files built into the ROM of the device and as such can't be overwritten. Files you add will get backed up or restored, even if you get this error.
• If you choose 'Entourage Overwrites Device' in the Entourage plugin and then sync with a PC, ActiveSync will sync each item. This is working as designed because every record on the device is considered new. This shouldn't cause any problems, but the sync will take slightly longer.
• Copying files larger than 10MB to the device may fail.

Download Build 2.5b2 (~28 MB)