Product Feature Survey
 

Note: If you have a question that requires an immediate answer, please visit Customer Service and Technical Support.
 
Contact Information
First Name: * Last Name: *
Email: * Retype Email: *
What type of device are you using?
Palm OS (e.g. Treo, Zire, Sony, etc.)
Windows Mobile 2002 or 2003 Pocket PC or Smartphone (e.g. iPaq, Dell, etc.)
Windows Mobile 5 Pocket PC or Smartphone (e.g. Treo 750, Cingular 8125, Motorola Q, BlackJack, etc.)
Windows Mobile 6 (Classic, Standard, or Professional version)
BlackBerry
Symbian (e.g. Nokia e62, Sony Ericsson P990, etc.)
Sony PSP
Other:  
How often do you synchronize your device?
Please rate the importance of the following possible features on a scale of 1 to 5:
little or no use 1 2 3 4 5 extremely useful
Ability to sync your email Inbox
Ability to sync more folders than your Inbox
Ability to sync your email Sent folder
Encode and install video to the device
Get video from the device onto the Mac
Sync passwords to the Mac
Sync the phone's call log to the Mac
Sync the phone's SMS log to the Mac
Backup and restore full device data
Ability to use the device as a Wireless Modem
Over-the-air sync
(sync from wherever you have a phone signal)
Bookmark synchronization
Safari Firefox Camino Opera Other
Ringtone synchronization
(Add/delete/backup/restore)
Wallpaper synchronization
(Add/delete/backup/restore)
Theme control
(Manage the look and feel of the device user interface elements)
 
From the above feature list, which is the SINGLE MOST IMPORTANT feature to you
 
Please list any features you would like to have, that aren't mentioned above?
What is your favorite thing about The Missing Sync?
What do you like least about The Missing Sync?
Which email program do you use?
Apple Mail
Entourage
Thunderbird
Eudora
Other:  
With which applications do you want to synchronize?
Address Book
iCal
Microsoft Entourage 2004
SOHO Organizer (SOHO Contacts, SOHO Calendar)
SOHO Notes
Mark/Space Notebook
Yojimbo
Now Up-to-Date & Now Contact
Daylite
Filemaker
Quicken
Other:  
Do you know what Apple's Sync Service is and what it means that The Missing Sync supports it?  
Have you ever used the "Shop" pane to look for software?  
Have you ever purchased a product from the "Shop" pane in the Missing Sync?   Yes   No
Would you like the application to let you know when there are new products or specials offered in the "Shop" pane?
Where do you usually shop for software for your Mac
Direct from software developer web site
Apple Store
Other online store:  
Other retail store:  
Why do you shop/purchase from the above vendor?
Price
Selection
Convenience
Other:  
Where do you usually shop for software for your Device
Direct from software developer web site
Apple Store
Other online store:  
Other retail store:  
Why do you shop/purchase from the above vendor?
Price
Selection
Convenience
Other:  
When might you consider upgrading your device?
1-3 Months
3-6 Months
6-12 Months
1-2 Years
Never
Which type of device are you most likely to buy next?
Palm OS (e.g. Treo, Zire, Sony, etc.)
Windows Mobile 5 Pocket PC or SmartPhone (e.g. Treo 750, Cingular 8125, Motorola Q, Cingular BlackJack, etc.)
Windows Mobile 6 (Classic, Standard, or Professional version) BlackBerry
Symbian (e.g. Nokia e62, Sony Ericsson P990, etc.)
Sony PSP
Apple iPhone
Other:  
What is your current mobile phone carrier:
  If Other:  
Do you plan to switch carriers when you get your next device?   Yes   No

If yes, which carrier do you plan to switch to:  

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