Priority Email Support IconMove to the front of the line and get VIP email and chat support for one full year with a Priority Email & Live VIP Chat Support subscription from Mark/Space.

FEATURES

  • Priority access to Mark/Space Support Agents using real-time, live Chat*
  • Response to technical support email inquiries within four business hours*
  • Priority treatment for all support related queries and questions
  • Full one-year subscription

*Service provided during Mark/Space business hours, Pacific Time, Monday through Friday, 8:00 a.m. to 5:00 p.m., PST, excluding holidays.

TERMS AND CONDITIONS

  • Offered in English only.
  • Customer must own a current, shipping version of The Missing Sync.
  • Responses to Priority Email Support inquires are conducted within four business hours during Mark/Space business hours. Mark/Space business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., PST, excluding holidays.
  • Live VIP Chat conducted during regular Mark/Space business hours. Mark/Space business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., PST, excluding holidays.
  • This service does not permit calling Mark/Space directly for technical assistance or support.
  • The Priority Email Support subscription begins at the time of purchase.
  • Mark/Space makes no warranty or guarantee regarding the resolution of technical issues. Purchasing this service offers customers the ability to interact directly with a Mark/Space technical services representative who will strive to assist in answering questions, resolving technical issues and addressing usage, installation and configuration matters.