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Using The Missing Sync with Microsoft Entourage 2008

Q: Can I use The Missing Sync to synchronize Microsoft Entourage 2008 with my mobile device?
A: Yes, you can keep contacts, events and tasks in Entourage 2008 synchronized with your mobile device using Mac OS X Sync Services.

Q: Can I use the Entourage conduit or plug-in in The Missing Sync for Palm OS or The Missing Sync for Windows to synchronize with Entourage 2008?
A: No. Some versions of The Missing Sync for Palm OS and The Missing Sync for Windows Mobile had specific Entourage-labeled conduits or plugins to sync with Entourage 2004. With Entourage 2008, The Missing Sync no longer uses these plugins. Instead, the synchronization is done by using the Sync Services functions built into Mac OS X.

Q: How do I use The Missing Sync with Entourage 2008?
A: To use The Missing Sync with Entourage 2008 to sync your contacts, calendars and tasks, follow these steps:

In Entourage:
  1. Launch Microsoft Entourage
  2. Open Entourage > Preferences > Sync Services
  3. Check (select) the following options, as appropriate for your device:
    • Synchronize contacts with Address Book and .Mac
    • Synchronize events and tasks with iCal and .Mac
    • Synchronize Entourage Notes with .Mac
Then, in The Missing Sync:
  1. Open The Missing Sync and disable the Entourage Plug-In/Conduit (if you are using the The Missing Sync for Palm OS or The Missing Sync for Windows Mobile version).
  2. Enable the conduits and plugins in The Missing Sync for contacts, events and tasks. Remember: You are still syncing with Entourage, but you'll be doing it indirectly, via Sync Services.
  3. Perform a synchronization.
For more specific intructions for the type of device you have, follow these links:
  • For Palm OS devices
  • For Windows Mobile devices
  • For BlackBerry devices
  • For Sony PSP devices

Known issue: We have received reports of Entourage 2008 creating duplicate calendar event entries. We have confirmed this issue in our testing labs, and have reported this issue to Microsoft.

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